In accordance with the Consumer Protection Act, online shoppers are entitled to a seven-day period (including holidays) from the date of arrival of the goods, the consumer has the right to a period of hesitation, but the period of hesitation is not a trial period, if you have the need to return/exchange goods, please keep the integrity of the product body, gifts, internal and external packaging, invoices, and all the accompanying documents or information, there is any lack of damage, will not be accepted to apply for a refund/exchange.
If you need to return or exchange an item, please do so within the time period from15 days from the date of signing for the goods (based on the date of signing for the courier)Contact our customer service staff to submit a return or exchange request.
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